Clothing and fashion products are limited
Last updated on Sep 25th 2023
At Aypio Dier, we value your satisfaction and stand by the quality of our products. If you are not entirely satisfied with your purchase, we offer a straightforward exchange, return & refund policy to ensure your peace of mind. Please read the following policy carefully:
AYPIODIER.COM’s General Returns Policy
You can return eligible products within the designated return period if you have received them in a physically damaged condition, if they are missing parts or accessories, if they are defective, or if they differ from the description provided on the product detail page of www.aypiodier.com
Return will be processed only if:
It is determined that the product was not damaged while in your possession;
The product is not different from what was shipped to you;
The product is returned in original condition (with the brand’s/manufacturer’s box, MRP tag intact, user manual, warranty card and all the accessories therein).
In certain situations, products may not be eligible for return, particularly in cases of buyer’s remorse. This includes instances where the incorrect model or color of the product was ordered or if the wrong product was ordered altogether.
Items labeled as “non-returnable” on the product description page are not eligible for returns. Nevertheless, if you receive a damaged, defective, or incorrect item, we are committed to offering a complete refund or a suitable replacement. In such cases, we may reach out to you to gather information about the damage or defect before proceeding with the refund or replacement process. Please note that we retain the right to collect the product in question to verify the reported damage or defect prior to issuing a refund or replacement.
Returning an eligible order typically does not require any additional information unless otherwise stated in the category-specific policy. In most cases, you can proceed with the return process without any extra requirements.
Product replacements are contingent upon the availability of the exact same item in our inventory.
In the event that a replacement request is submitted and we do not have the precise item in our inventory, a refund will be promptly issued to you.
AYPIO DIER retains the right to caution, suspend, block, or terminate customer accounts as necessary if it is discovered that customers are misusing the return policy through excessive returns, cancellations, or refusal to accept placed orders.
Eligibility for Replace, Return or Refund
Damaged or Defective Items: You may be eligible for a refund if you receive a damaged or defective item. Please contact our customer support team within 07 days of receiving the item, and we will guide you through the return and refund process.
Incorrect Items: If you receive an incorrect item that does not match your order, please notify us within 07 days of receipt, and we will arrange for the correct item to be sent to you or issue a refund.
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Category |
Return Policy |
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Backpacks |
07 Days Replacement/Refund This item is eligible for return within 07 days of delivery. You can avail replacement, in an unlikely event of damaged, defective or different item delivered to you. You can also return the product for a full refund. Any luggage products with locks must be returned unlocked. Please keep the item in its original condition, with brand outer box, MRP tags attached, warranty cards, and original accessories in manufacturer packaging for a successful return pick-up. We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement. |
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Handbags, Travel Luggage, Wallets & Travel Accessories |
07 Days Replacement/Refund This item is eligible for return within 07 days of delivery. You can avail replacement, in an unlikely event of damaged, defective or different item delivered to you. You can also return the product for a full refund. Any luggage products with locks must be returned unlocked. Please keep the item in its original condition, with brand outer box, MRP tags attached, warranty cards, and original accessories in manufacturer packaging for a successful return pick-up. We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement. |
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Clothing, shoes and Accessories |
07 Day Returns & Exchange This item is eligible for return within 07 days of delivery. You can exchange this item for a different size/color or return for a full refund. Please keep the item in its original condition, with brand outer box, MRP tags attached, warranty cards, and original accessories in manufacturer packaging for a successful refund/replacement. |
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Fashion /Imitation Jewelry, Silver jewelry, Precious Jewellery, Eyewear and Analog / Digital Watches (new and certified refurbished) |
07 Days Replacement/Refund This item is eligible for return within 07 days of delivery. You can avail replacement, in an unlikely event of damaged, defective or different item delivered to you. You can also return the product for a full refund. Please keep the item in its original condition, with brand outer box, MRP tags attached, warranty cards, and original accessories in manufacturer packaging for a successful return pick-up. We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement. |
AYPIODIER.COM Replacement Policy
Prime eligible items and customer can be replaced at no extra cost through our Online Returns Centre provided the following conditions are met.
Which items are eligible for a Free Replacement?
Prime eligible items and customers are eligible for free replacements. If an eligible item is out of stock at the same time, it cannot be replaced. Only a refund against the returned item will be issued.
What are the conditions for Free Replacement?
Items within return window and in stock (exact same item) are eligible for free replacement. The free replacement order will be shipped through standard shipping once the original order is returned. Free replacements can be requested if the following conditions apply:
Note:
A free replacement cannot be created for an item which was returned and replaced once earlier.
If the item has missing parts or accessories, you may try to contact the manufacturer for assistance. Manufacturer contact information can usually be found on the item packaging or in the paperwork included with the item.
If your item is not eligible for free replacement due to any reason, you can always return it for a refund.
AYPIODIER.COM Return Policy
To initiate a return, please contact our customer support team. Provide your order number, a clear description of the issue, and, if applicable, attach photos of the damaged or incorrect item.
Our customer support team will guide you through the return process, which may involve returning the item to us by mail.
in its original condition, with brand outer box, MRP tags attached, warranty cards, and original accessories in manufacturer packaging for a successful return pick-up.
AYPIODIER.COM Refund Policy
A refund will be issued to the original payment method used for pre-paid transactions.
For Cash on Delivery orders, the refund will be processed to your bank account.
Refund Process
Upon receiving and inspecting the returned item, we will process your refund within refund time period given below.
Refunds will be issued in the same form of payment used for the original purchase.
Shipping fees are non-refundable unless the return is a result of our error.
Refund Timelines:
The refund time period for different modes of payment is provided below:
|
Available Refund Method |
Refund Time-frame |
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Prepaid Orders |
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Credit Card/ Debit Card |
3-5 Business days |
|
Net Banking Account (Credited to Bank Account) |
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UPI Linked Bank Account |
3-5 business days |
|
Cash on Delivery (COD) Orders |
|
|
NEFT to Bank Account |
3-5 Business days |
|
Paper Cheque |
8-10 business days |
If the specified time-frame mentioned in the above table has passed and you have not yet received the refund, we recommend contacting your credit or debit card issuer or your bank for further assistance and information. Please note that refunds will not be issued in cash. In exceptional cases, refunds may be processed via paper cheque.
In the event that the payment method used for your purchase (such as a credit or debit card) is no longer valid, a refund will be issued through a demand draft. This ensures that you receive the refund amount even if the original payment method is no longer accessible.
In the event that we receive a payment failure notice from your bank, a refund will be issued to you through a demand draft. This ensures that you receive the refund amount despite the payment issue.
We will send you an email requesting you to call us and provide your name and address where you would like the demand draft to be sent. Once we receive these details from you, the refund will be initiated promptly.
Refund for Cash on Delivery Orders:
For Cash on Delivery orders, refunds will be processed by transferring the refund amount to your bank account through National Electronic Funds Transfer (NEFT).
If you prefer to receive the refund for a Pay on Delivery order in your bank account, please provide us with the details of your bank account via email.
Exclusions
We cannot issue refunds for items damaged due to misuse, neglect, or normal wear and tear.
Customized or personalized items are not eligible for refunds unless they are damaged, defective, or incorrect.
Additional Information
If you have any concerns or questions about our refund policy, please contact our customer support team for clarification before initiating a return.
Aypio Dier reserves the right to make exceptions to this refund policy in extraordinary circumstances or as required by applicable laws and regulations.
Contact Us
If you need assistance with a return or have questions regarding our replace, return & refund policy, please reach out to our customer support team:
Contact: +91-9477658219
E-mail: info@aypiodier.com
Thank you for choosing Aypio Dier.
We are committed to providing you with high-quality products and exceptional customer service. Your satisfaction is our priority, and we look forward to assisting you with any concerns or requests.